What you'll do:
Work in a global team that monitors, provides end to end support and implements policies & automation while challenging yourself with projects that are self-driven
Run the day-to-day IT operations at 3 new TLV offices
Provide best-in-class support to our employees in Israel and abroad
Find technical solutions for the specific needs of our employees
Resolve technical problems with LAN, WAN, WiFi and other systems
Manage all endpoint installations, upgrades and troubleshooting (for Windows, macOS, Linux)
Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back office systems
Monitor and respond quickly and effectively to requests received through the IT ticketing system
Coordinate and manage technical projects and implementations
Manage and maintain A/V aspects of our office: conference rooms and systems, meetup areas, projectors, speaker systems, etc.
Qualifications:
IT professional with 2+ years hands-on experience in IT support.
You have extensive knowledge of Windows, macOS and Linux environments and understand networking concepts.
You have experience in leading technical projects and device management solutions.
You have excellent verbal and written communication skills and you’re a service-oriented team player who’s just as comfortable working alone as you are in a team.
We are:
We are Wix’s IT Team. We provide technical assistance and support to Wix employees regarding computers, servers, hardware, software, and events on a global scale. We take care of everything from configuration to control and maintenance, troubleshooting, and monitoring, using the newest technology for device management services, Ansible, and automation engines. We build fully automated processes for monitoring, purchasing, security incidences, SLM, CRM, etc.
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We’re proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
About Wix:
Wix Marketing Broadcast studio - a video production, motion design and animation studio serving Wix’s Marketing group. We’re a multidisciplinary design studio that takes a hands-on role in developing a world class brand.
Our approach is based on teamwork. We rely on extraordinary talent and an ego free work environment focusing on visual development, design and image making for a variety of creative projects aiming to make and inspire.
